Technological innovation Management Insights: Insurance policies Deep Dive

Advanced in Tech & Business

Technological innovation Management Insights: Insurance policies Deep Dive

Viewed historically as a expense centre and an outsourceable utility, a company’s technologies capabilities are more and more viewed by insurance policy small business leaders as critical enablers of organization approach, essential for rapid scaling, unlocking new earnings streams, getting rid of inefficiency and working in an increasingly complicated regulatory environment.

There is an acute require for companies to reposition technologies alongside other strategic functions to provide fresh imagining into how their technological innovation capability is organised and led. To do this productively, businesses will need exceptional expertise.

We analysed the condition of know-how management throughout the British isles coverage sector from the perspectives of government positioning, gender fairness, tenure and technology leadership pathway. Our investigate encompassed Chief Info and Main Technologies Officers from over 50 coverage organizations spanning the lifetime, common insurance coverage, wholesale and broker sectors.

Critical Conclusions


35% of organizations in our sample have appointed engineering leaders to the executive committee, evidence that leaders progressively recognise the value of know-how alongside other strategic functions.

Gender Equity

Gals continue on to be significantly underrepresented in senior technology management positions across the sector. Only 15% of technologies leaders in our sample set are women.


We observed a healthy rotation in engineering management positions. The average tenure of technology leaders was just in excess of 3 years.

Leadership Pathway

We pointed out that 54% of appointments ended up from in just the insurance coverage sector and overall 21% represented inner promotions.

Anecdotally, we noticed an growing variety of technology leaders relocating into broader operational leadership roles.

Priorities for 2023

Recurring Themes from Technologies Leaders

  • Lengthen information and electronic capabilities further more into company product and provider propositions.
  • Speed up the shift of core processing to the cloud, enabled by approaching launch of next generation platforms.
  • Speed up migration to new platforms as a result of rapid, modular enhancement on a product or service-by-product or service basis.
  • Produce operational simplification by company and know-how architecture alignment.
  • Maximize the relieve of doing business with an growing partner ecosystem, concentrated on simplification and simplicity of entry of the orchestration layer.

Implications on Technologies Functioning Models, Culture and Management

  • Give technological know-how leaders with management opportunities across the small business to achieve the professional and operational encounter demanded to contribute more effectively as aspect of the executive committee.
  • Change the attitude of technologists and the wider enterprise to rapid, iterative design and deployment sprints, which are generally counter to the society of danger management.
  • Reinvest in in-dwelling strategic engineering capabilities (e.g. knowledge, engineering and security) whilst also accelerating the shift of commodity IT abilities to 3rd functions.



35% of corporations in our sample established have appointed technology leaders to the government committee. We observed that mutual insurance plan companies experienced the highest proportion of engineering leaders on the govt committee at 57%. Personal fairness-backed companies had the least expensive proportion at 25%.

We observed a considerable disparity involving sectors. In basic insurance policies, 52% of corporations experienced a engineering chief as a member of the government committee, rising to 67% in lifestyle providers. In distinction, there have been no engineering leaders on executive committees in our sample of brokers.


Insurance policies companies progressively recognise the worth of technologies in shaping and offering organization system alongside other strategic features. They appear to technological know-how leaders to lead across the enterprise.

Obstacle to leadership: What options exist to expose up-and-coming technology leaders to broader professional and operational leadership?


Gender Fairness

Only 15% of technology leaders in our sample established are women of all ages. This dropped more to 10% when looking at everyday living coverage companies in isolation. In 2022, 20% of appointments produced had been feminine.

The optimum proportion of female engineering leaders was recorded in mutual coverage companies at 33%, followed by personal equity-backed enterprises exactly where 11% of engineering leaders are female. Limited corporation structures represented the most affordable proportion at 10%.


Feminine leaders keep on to be noticeably underrepresented in senior technology leadership positions throughout the industry. This represents a missed option to gain from substantial-executing expertise and to build job models to inspire the future era of feminine engineering leaders.

Obstacle to leadership: What obstacles, both of those serious and perceived, can insurance policies leaders eliminate in purchase to encourage and appoint ladies into senior engineering management positions?



The normal tenure of technological innovation leaders is 3.3 decades. We noticed a healthy rotation in know-how leadership positions with 25% of technology leaders in our sample appointed in 2022.


Contemporary imagining and new ways of functioning are more and more valued by main organisations, highlighting the value of ongoing succession scheduling.

Challenge to leadership: Exactly where would a a lot more strategic and commercially savvy engineering leader support unlock more price and reposition technological innovation as a strategic driver of organization general performance?


Leadership Pathway

54% of appointments ended up from in just the coverage sector and 21% represented inside promotions. Technological know-how leaders from broader monetary solutions sectors represented the next most prevalent qualifications, adopted by specialist providers.


There is a missed opportunity to faucet into the experience of know-how leaders from other sectors, numerous of whom have by now long gone as a result of sizeable disruption, as resources of innovation and differentiation in the industry.

Challenge to leadership: What assumptions and widely held beliefs can be challenged regarding the working experience and qualifications required of technological know-how leaders to be impactful in the insurance policies sector?



This report is primarily based on a sample established of 51 insurance plan businesses spanning lifestyle, general coverage, wholesale and broker sectors, with a blended overall of 60+ Main info and Chief Technology Officers. The following info sources were employed in the enhancement of this report: Teneo CEO and Trader Outlook Survey 2023, BoardEx, LinkedIn and personal firm internet sites.

The views and viewpoints in these articles or blog posts are entirely of the authors and do not automatically mirror those people of Teneo. They are offered to encourage believed and discussion and not as authorized, financial, accounting, tax or other professional advice or counsel.